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Graduate Thesis Sample

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Graduate Thesis Example from Professional Writers

Are you looking for a good graduation thesis sample?  We are happy to share it with you. Our professional graduation thesis writers can easily create a paper on any topic, so be sure that they will cope with your graduate thesis. We are showing only a sample of graduate thesis introduction to give you a good idea of how a graduate thesis sample should look like. If you are searching for more help, please read the graduate thesis example below and submit your request for a free graduate thesis outline written personally for you.

Guidelines for a Graduate Thesis Help: How to Write Like a Pro

graduation thesis sampleWriting a graduate thesis help is one of the foundational requirements that help display how much academic depth the students have acquired especially with academic research, problem identification and solving. However, having a grasp of how graduate thesis works is another way to indicate that the student has gradually gained mastery of the subject area and contribute to the body of academic knowledge. Thesis writing tests the researcher’s critical and analytical skills and ability to make an informed and unbiased judgment using systematic and valid processes.

Besides the foregoing, the graduate thesis is also one of the major criteria for bagging a degree in one’s chosen course of study and the student’s first graduate thesis. Being the first, here are some guidelines to help you write your graduate thesis like a pro:

  • Choose a research topic from your field but from an area you have interest it such that it is not too broad to manage.
  • Check for available resource materials and general information about the topic to be sure it is something you can research on.
  • Draw up an outline or structure with all the key aspects that the research work should answer to help you see what information you need to gather.
  • Develop a research proposal which would address all the major key points and outlines for the thesis.
  • Identify the methodology you would use and how to go about populating the samples.
  • Begin to put down the information in bits and pieces to make it easier to manage at last.
  • You need to check your style of writing when it concerns research project and avoids unprofessional style such as the use of first-person pronouns such as ‘I’ and ‘we’.
  • As the research writer, you must maintain an unbiased and objective view of the research problems because it is not supposed to be based on your personal whim and caprice but on identifiable and reliable data.
  • You must acknowledge your sources both in-text citations and end of chapters or research paper. Proper use of quotation and referencing using MLA, APA style or other approved style is very important.
  • Start your graduate thesis to give yourself ample time to write, gather data, analyze, do final writing, edit, proofread and format the work before submission.

A Perfect Structure for a Perfect Graduate Thesis

A lot goes into achieving the best graduate thesis such that it could pose a challenge for quite a good number of students. It goes beyond the putting together a brilliant essay because whatever is presented must follow systematic processes to be termed valid and reliable. There are five basic aspects that make up the academic research and each must be given careful attention and development to excel with your research work:

  • Introduction. The introduction provides the general background for your research work and contains vital information about the entire research work. It contains the background of the study, identifies the problem the research work intends to solve, it creates a scope for the study, hypothesis and research questions, theoretical basis for the research and some key operational definitions.
  • Literature Review. In your thesis, you need to identify and cite views made by authorities within the field of study to help identify contributions on the research problems to help you make reference.
  • Methodology. The research methodology is one of the most crucial aspects of the graduate thesis. It helps identify the methods through which sampling would be done, criteria and instrument for picking the samples, method for analyzing the sample as well as a basis for establishing the validity of the study.
  • Data Analysis. Every research must have a basis for analyzing data. For a graduate thesis, there are several scientific research methods to adapt and methods for analyzing the samples to come up with a valid conclusion.
  • Findings, Summary, and Conclusions. Every research must have an identified problem it intends solving from the unset and therefore must be able to state its findings after conducting the research. With such findings, the researcher can make a conclusion at the end of the exercise.

In summary, judging from the foregoing, it should be clearly evident that writing a graduate thesis takes a lot of tact, time and experience. It is the experience and knowledge that becomes a major challenge for quite a good number of students. More so, having a very busy schedule pursuing academics and for some working could have its toll on the student and could slow down the students’ academic work, affect the students’ job or result in poor academic performance. These are some of the challenges that make it necessary for the student to seek professional help with writing their graduate thesis.

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Graduate Thesis Sample on Business

Applying Customer Service to Achieve Customer Retention

Since early 1980s, the shift in marketing theory with more emphasis has shifted from individual sales to ensuring effective customer service as well as relationship with the customer. There has seen tremendous improvements in technological applications in terms of database management systems and software.  In 1990s, these have made it easy for a change in focus from with effective customer service being regarded as the core of marketing solutions. Customer’s satisfactions tend to be overwhelmed and it has not been easy to achieve the expectations of sales from a number of companies due to their poor methods of relationship with customers. Despite the different definitions of customer service, this paper provides a holistic approach towards application of customer service as a method of ensuring customer satisfaction as well as retention. The literature review of this paper provides methods of providing customer service as a way of ensuring customer loyalty. It provides useful frameworks that can be used to serve customers to ensure they are loyal to the business. The methodology sections gives technique in which the customer retention may be obtained. The results section gives the analysis of the study from the findings. The conclusion section gives the summary of the findings and the review of the study.

Background of the Problem

When customers are loyal, the level of success which can be attained by a business is beyond explanation.  This is because; they are the most important people in determining the extent of sales and profitability of the business.  The profits realized from such transactions can be used for settling costs such as, expenses involved in production of an item or improvement of sales by advertising.  Customer service is considered the most important process of ensuring customers are retained and also other customers are attracted into the business.  When loyalty is maintained, customers are likely to attract even more customers to ensure further loyalties to the company.

In the current world, there are a number of challenges that face economies with so many companies trying to compete for customers to ensure their survival.  There are a number of customer relationship management practices and techniques that are considered important in keeping customers loyal to the company and even attract other customers.  The implementation of these customer service practices can assist a business to develop loyalty from the most profitable buyers in their operations (Yaowalak, 2008).  This study is being conducted because a customer usually considers his time more valuable and expects businesses to make their appointments happen at the agreed times.  It has been realized for greatness to be achieved, there is the need to keep time as much as possible.  This study will show there is a need for communication between customers and the companies and the availability of customers is important (Ruben, & Nicholas, 2007).  Customers do not like paying for services which are below standard.  In order to achieve customer satisfaction, there is the need to sell the highest quality products, because satisfied customers are the contributing factors in the growth of a company rather than saving resources and materials (Van Ree, & McLennan 2007).  It has further been determined to have a high level of employee retention, there is the need to offer reasonable compensation.

It has also been found that there is the need to have problems solved and developing company policies which ensure that, the rights of consumers are awarded. This paper, therefore tries to explain some of the warranties that are provided in the business world so that the image and reputation of the company remains high in the market and customers are retained.

Statement Problem

While trying to improve the conditions of their businesses, most companies rush quickly towards improving the amount of sales instead of improving the level of quality of their services. In addition, organizations focus on improving employee ranks and do not consider improving customer retention. Currently a lot of emphasis is put on improving customer satisfaction. Howver, satisfied customers is not enough and it has been found necessary to improve their loyalty by ensuring they are retained by the business. Most businesses have also realized that if customers are not satisfied with the levels of their services, there is less likelihood that customers will turn over at your business in the subsequent occasions. This has called for the need to come up with an important transformation of the way businesses view their services to customers. It is the process where customers are transformed from being satisfied to being loyal. This is because a satisfied customer is not necessarily a loyal customer. Businesses have also realized that it requires a lot of hard work and ensuring constant attention to customers and being diligent in providing services with outstanding consistency.

Purpose of the Study

Through the results of the study in this paper, an insight is developed regarding the importance of customer service to the profitability of a business.  It explains the process as the results of developing a good customer service technique.  The research also gives an insight into the ways in which customers can be retained and the additional benefits of attracting more loyal customers to the business.  The paper explains the significance of effective customer information handling which makes connections with customers easy and ensures the connection with customers is simplified and customers are reached at the right time when they need goods or services provided by the company.  The study also involves research in areas related to customer service to substantiate on the validity of the theoretical insight provided in the literature review.  The results of the survey show whether the information provided by literature review are right or wrong.

Significance of the Study

By ensuring customers are satisfied, businesses are able to remain competitive in their areas of operation and ensures customers repeat purchases in the same businesses. By being able to achieve certain amount of loyalty from its customers, a business ensures that customers do not move away from making purchases in the location and the share of the company on customers on a particular location becomes extremely high. Despite the fact that not all customers will demonstrate the same level of loyalty, it is clear that customer loyalty is directly related with increased sales.

This has called for the need to develop customer loyalty methods that ensures satisfied customers are retained by the business. This paper provides methods that can be used to ensure customer satisfaction and also ensuring their loyalty to the business. It proposes a range of services such as provision of differentiated products in ensuring differences between products and services is a factor that ensures customers do not make purchases in the company. The paper shows the effects of providing differentiated products and services in comparison with similar companies that do not provide differentiated products and services

Problem Statement

Customer loyalty is not determined by the quality of a product produced but the level to which customers are served and treated by employees of a company.  This research will provide deeper insight to achieve customer loyalty.

Research Questions

The study has been conducted to determine how effective customer service will result in improved customer retention.  A number of research questions have been formulated to assist in solving the problem.  Some of the questions this research tries to answer are:

  • What are the ways in which customer service can be regarded as effective to ensure customers are satisfied with the manner in which they have been served?
  • What are the effects of improved customer service on customer retention?
  • What are the steps towards effective customer service


There is s relationship between the level of customer service and the level of customer retention by a company.

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